Voice quality
VoIP is only going to be as good as your internet connection. VoIP can be deployed in two ways with QoS and without QoS. Without a reliable, secure and quality internet connection it is impossible to receive reliable calling services over anything other than a Business Class Internet connection. A business class internet connection is based upon a unified transmission of data packets across the internet. Residential VoIP services are usually deployed across a standard internet connection that is based upon a best effort unordered unicast delivery of packet data.
QoS
The need for consistent, guaranteed performance has become increasingly vital. Applications such as Voice over IP (VoIP), video, and business systems compete with other less critical traffic for limited network resources, especially at the Wide Area Network (WAN) access point. Businesses need a guaranteed performance and the development of QoS stands for quality of service. VoIP can be deployed in two ways with QoS and without QoS.
Data packets that are not received in the same order that they were sent VoIP customers will experience a multitude of dropped calls, static, delays and overall poor quality connections. Intralinx's first quality measure placed is a business class unified internet connection.
Within the BrightVoice technology voice and data are separated, but priority is always given to voice services. Bandwidth that data is crossing over is allocated and utilized with optimal efficiency. Bandwidth that traditionally has remained dormant becomes dynamic and is routed to use efficiently in applications and prevents latency and jitteriness.
With QoS and a business class data connection Intralinx's feature rich VoIP calling solution is parallel to traditional services, but is quickly moving upwards and is expected to surpass traditional calling quality and reliability.
